Monday, 22 December 2014

Merry Christmas from angelfysh

We'd like to wish all of our past and present clients a very Merry Christmas and all the best for 2015.

Best wishes from Lisa, Henrietta and Debbie.

Wednesday, 17 December 2014

Over 20 email marketing tips to increase your open rate

On average, subscribers only spend 3-4 seconds deciding whether they’re going to open your email. You’ve got to get in there quick! Here are over 20 easy-to-implement tips to get more email opens and keep readers engaged.

Short and sweet subject line

Subject line space is precious. The most successful subject lines are straightforward, to the point and non-salesly.

Research by MailChimp of 200 million emails found that subject lines longer than 50 characters had lower open rates.

Short. Stands out.

Seven tips for a better subject line:

1) Keep it under 50 characters.

2) Be specific.

3) Be informative.

4) Give location and / or date information.

5) Avoid salesy, promotional language.

6) Use amounts instead of percentages.

7) Words to avoid: free, reminder, CAPITALS!!!, help, special, and any promotional phrases.

Make best use of pre-header space

The pre-header space is the snippet of text pulled in from the message of the email to next to the subject line. On an ISO mobile (an iPhone for example), the subject gets one line of space and the pre-header gets two! So it’s a great opportunity to give subscribers another reason to open your email.

Four tips for a better pre-header:

1) Continue the conversation on from the subject line.

2) Be personal. Emails from personal contacts get the highest open rates and they usually start off something like this: ‘Hey Henrietta, how are you doing?’.

3) Include a call-to-action. This sets the expectation for the email.

4) Above all make sure your pre-header doesn’t include default text like: ‘view email as webpage’ or ‘If you’re having trouble…’ This is wasting the opportunity.

Mobile friendly design

Nearly half of all email content is read on mobile devices and 80% of consumers say they delete emails immediately if they are not optimised for mobile.

The most successful email marketing uses responsive templates which resizes the content to fit the device screen size, but even without a responsive template you can make your emails work better on mobiles.

Here are six tips for mobile friendly emails:

1) Minimum font size of 13 pixels.

2) Buttons should be large enough to read and click on a mobile.

3) Use a single column.

4) Make sure links aren’t too close together.

5) Check that the call-to-action is above the fold.

6) Use bullet pointed lists rather than paragraphs.

Keep content fresh

Newsletter subscriptions start off with high open rates, then as time goes by, email opens drop off. The challenge is to keep your content fresh. A big part of this is personality.

Here are four tips to keep your email content fresh and interesting:

1) Have a voice. Say things in a particular way. Your voice should be recognisable and fit in with your brand.

2) Sign emails from a staff member. Your emails will be far more memorable if readers think they’re coming from a real person.

3) Offer opinions in your writing, and anecdotes too. This will set you apart from the boring marketing spiel that so many promotional emails are filled with.

4) Start with a friendly hello and message, just as you would if you were emailing a friend.

Personality is really important to maintain engagement and it’s what will keep each email fresh and different to the last one.

Include alt text in your images

When your images don’t show up in an email, alt text will describe the image that can’t be seen. Alt text is really important to encourage people to download images and not just click delete on your email. If images aren’t downloaded your email will not be classed as an ‘open’ and any activity or links clicked won’t be tracked.

Focus your emails on a single topic

Then you can craft the subject line, message and images to that topic.  The subject line must set up the expectation, the content must be informative and to the point, and the call-to-action obvious but not salesy.

Emails covering multiple topics with multiple call-to-actions will often see better success when split up into shorter, more focused emails. Lower down in the email, you can of course include some relevant offers or promotions but make sure it’s clear what your email is about.

Perform A/B testing

A/B email testing involves comparing the performance of two variations of the same email, where there’s one difference between the two emails. You can test which subjects, call-to-actions, styles of writing, length of content, format etc… get the best responses from your readers.

Summing this all up, I would say, think as if you were the reader. Think about your own experiences with promotional emails and full inboxes and ask: Would you open your emails? Would you stay subscribed?

Please let us know in the comments below if you’ve got any great email marketing tips, we’d love to hear from you!

Monday, 15 December 2014

5 tips for mobile friendly email marketing

This week we have 5 tips to help make sure that your marketing emails are mobile friendly.

Nearly half of all email content is read on mobile devices and 80% of consumers say they delete emails immediately if they are not optimised for mobile.

The most successful email marketing for mobile uses responsive templates which resizes the content to fit the device screen size, but even without a responsive template you can make your emails work better on mobiles.

Here are five tips for mobile friendly emails:

1) Use a minimum font size of 13 pixels.

2) Make sure your buttons are large enough to read and click on a mobile.

3) Use a single column.

4) Make sure links aren’t too close together.

5) Check that the call-to-action is above the fold.

Thank you for reading.

Monday, 8 December 2014

5 Tips for Ecommerce Websites

With more and more ecommerce websites popping up every day it can be difficult for businesses (old and new) to keep up with best practices when it comes to selling online.

So this week we have 5 tips to share with you.

1) Add attention grabbing deals and bestsellers to your homepage

Give your visitors (and Google) something new to look at each time they visit your website. Keep it fresh. This can include displaying special offers, best sellers, sale items and what’s new etc on your homepage.

2) Display delivery and returns information prominently

It's important to clearly display delivery costs and any free delivery threshold on every page of your ecommerce website. Information on how to return items must also be easily accessible as this will instil confidence and encourage people to purchase knowing they can easily return easily if they need to.

3) Make use of onsite product reviews

Displaying star ratings for products (like Amazon does) will allow your visitors to see which products have been voted the best by other customers. Products that have reviews that customers have written are an excellent way of making use of user generated content (Google will love you for this too).

4) Let visitors know your website is secure

It's important to show your customers that it’s safe to buy from your website, especially when they're adding debit or credit card information. This must be clearly displayed for any visitor (repeat customer or new prospects) to see.

5) Optimise your Thank You page

Make your Thank You page work hard for you. Here's a few examples of what you can include...  social sharing buttons to encourage customers to share what they've just ordered, also include social follow buttons. Ask for feedback about whether the order process was easy. And you can provide examples of similar items to those they've just purchased.

Thank you for reading.

Monday, 1 December 2014

5 Easy to Implement Blogging Tips

Hello everyone and welcome to December!

Today we have 5 easy-to-implement tips to help you when blogging.

1)    Make time to blog.

We know how difficult it can be to fit regular blogging into your busy schedule so here's an article containing 6 easy steps to fit blogging into your working week.

2)   Keep in mind what's proven to work.

There are tried and tested best practices when it comes to blog writing. Everything from the article length, blog title, content type and media used should be considered. With that in mind, here's an article we wrote containing 18 statistics to help you write the perfect blog post.

3)    Proof, proof, proof. 

It's really important to check your work for typos etc before you pop it live. Not only from the 'back-end' in the CMS but preview your article at the 'front-end' to make sure it looks good and there are no double spaces etc between words. Ask someone to cast another pair of eyes over it too.

4)    Promote your blog content. 

Probably more important than the blog article itself is making sure that you promote it effectively. We have a total of 169 tips on how to do this in another article here.

5)    Measure.

It's all very well creating the best blog post you've ever written and actively promoting it but you also need to define measurable goals too. Who do you want reading your content, what do you want them to do and how do you know whether they've done what you want? Metrics can include page views, social shares, comments, newsletter signups, media downloads etc.

Thank you for reading.


Thursday, 27 November 2014

7 online marketing trends you can't ignore in 2015

As you plan for your 2015 online marketing strategy, here are 7 trends that we expect to see and 7 actionable tips to benefit your strategy.

1) Mobile will continue to grow

During 2014 the amount of time we spend on our mobile has overtaken PCs. In a survey of US adults it was found that on average we spend 2 hours and 51 minutes on our phones vs 2 hours and 12 minutes on computers. Many companies have now moved to responsive websites which resize according to the screen the visitor is using but as we go forward into 2015 further optimisations for mobile will be necessary to maintain a share of mobile traffic.

One huge factor is load time. The average load time for a top 10 Google ranking website is 0.99 seconds. Search Engine Land recently reported that Google is experimenting with ways to favour in search results websites that are mobile friendly. Already Google takes into account user behaviour, penalising websites which visitors don’t stay on for long or look at many pages on – two behaviours which are directly affected by load time. Not only are there ranking benefits from a fast loading website, Amazon reported that for every 100 millisecond improvement in website load time, they see a 1% increase in revenue.

Tip 1: Make sure your website is mobile friendly, that it loads in under a second and that your content is easy to read and looks good on all devices.

2) Local SEO will become increasingly important


Research has shown that 50% of customers who performed a local search on their mobile visited a bick-and-mortar store within 24 hours of their search and 18% of these queries led to a sale. The fact remains that many people still prefer physical shopping to online shopping; there’s something about holding a product in your hands. A report by Accenture revealed that 82% of customers say they prefer shopping on the high street than online. Google understands the importance of providing the best local results to users and they’re fine tuning their algorithm to this end.

Tip 2: Local businesses with physical shops must make use of Google+ and local search so that they’re listed in search results for mobile users. (Oh and make sure you apply tip 1: to having a mobile friendly website!)

3) Specific targeting will be needed for success


The days of scatter gun marketing approaches are numbered. Best marketing results will be seen when businesses break down their customer base into segments and market specifically to those segments with the correct voice and tactics to reach that group. It also means more repurposing of content to promote it in a relevant way to each segment. A targeted approach is essential to make sure ROI of time spent creating and money spent advertising content is maximised.

Tip 3: Speak to your customers; find out their wants, needs, lifestyles and habits then tailor your approach to each group. Make sure that whatever you say fits in with the audience you’re saying it to.

4) Content will be expected to entertain


As more and more companies have embraced content marketing our lives have become even more flooded with content. To stand out from the noise content will need to become more than informative, it’ll need to be entertaining. Investment in video is becoming a must for brands that want to stay relevant and cutting edge.

Content is and will remain the driving force behind inbound marketing – especially since over 50% of 19 to 34 year olds will look at 4 or more sources before making a purchase. Now that the effectiveness of content marketing has been demonstrated, distribution will become just as important.

In 2015 we will see more of a focus on re-purposing and distributing to get maximum value from the content we create. Great content marketers will create different thumbnails according to platform, format restrictions and audience preferences so that campaigns consistently look good across all platforms. We’ll also see the same content being promoted in different ways, for example a topic might start out as an article, then an infographic, and then thumbnails and also as a Slideshare. This really follows on from Tip 3: knowing your audience and being specific with how you target different groups.

Tip 4: When you’ve created a great piece of content promote it across several platforms multiple times. Pull out nuggets of information and create interesting, engaging social posts about your content. Use images and video to create something that will stand out.

5) We’ll see more paid advertising


We’ve seen the rise and growth of social media success with many businesses adopting social for customer service and to reach out to new prospects. Now however there is increasing need to advertise on social platforms. With Facebook’s algorithm update it’s become increasingly hard to get content in front of consumers without advertising. This algorithm change lead to a 44% decline in brand content in users’ new feeds. LinkedIn, Twitter and Pinterest have followed Facebook and have all launched sponsored ads to put content in front of a specified group.

Tip 5: Budget for sponsored ads on social platforms, even £5 a day can dramatically increase your reach on Facebook. Once you invest, use analytics to measure your success and fine tune your strategy.

6) And more user reviews


Consumer reviews are certainly not a new trend but what we will see increasingly is companies asking customers to share their experiences become brand advocates. User generated content is invaluable. In the words of Jeff Bullas: “Reviews are a source of truth that will live on the web indefinitely”. It’s one thing saying you provide a great product or service, how much more valuable is it if your customers sing your praises for you? According to Neil Patel, customers are ready and willing to talk about great buying experiences: “50% will write about positive experiences, and 39% will write about negative”. Customers want you to wow them, and when you do they want to tell people about it.

There are various ways that you can collect reviews; on Google+, Trustpilot or with onsite review functionality. Collect reviews on Google+ one of the results when customers type your brand into Google will be your Google+ page with your shinning reviews. Companies that grasp this in 2015 will benefit from higher levels of trust and, consequently, better conversion rates.

Tip 6: Start asking customers to leave reviews on your Google+ page. We’ve written a couple of articles on the topic: 11 ways to encourage customer reviews and User Reviews: why they’re essential for e-commerce SEO.

7) We’ll expect increased personalisation

Another trend is increasing personalisation. More than ever customers are expecting companies to reach out to them personally. This is especially true of millennials who have grown up in the digital age and now have money to spend. They expect companies to court them for their business, they want to feel valued and personalisation is one way to do this.

Tip 7: Start sending out personalised follow up emails after cart abandonment. It shows that you do really value their purchase.

Thank you for reading.

Monday, 24 November 2014

5 Tips for starting out on Social Media

1) Create personality

Your social media activity needs to reflect your business and have a personality, so take time to think about your voice and which voice will connect best with customers.

2) Plan

Decide who your target audience is, which channels you want to use to best reach your audience, what your goals are and when and how often you will post.

3) Schedule

Once you’ve created your plan you can schedule a baseline of social updates, we like using Hootsuite. You can add retweets, responses and news updates to this baseline.

4) Be consistent

Consistent quality and volume is how you build an audience, scheduling your social media helps with this.

5) Use images and video

Visual content is so easy to absorb and stands out amongst text posts on the likes of Twitter, Facebook and LinkedIn.

We'll be publishing a blog post full of useful tips every Monday morning so why not follow us on Twitter so that you don't miss one!

Wednesday, 15 October 2014

11 of the best internet marketing infographics

Infographics have really surged in popularity over the last couple of years. And it’s no wonder really as visuals make a topic easy to understand and instantly digestible.

We've picked out 11 of our favourite infographics. Together they create a beginners guide to internet marketing, search engine optimisation, content marketing and social media marketing.

If you’re new to internet marketing, these infographics are a great place to start. And if you know your way around the world of internet marketing pretty well, we hope this blog post forms a useful bank of statistics for you.

1) The Periodic Table of SEO Success Factors (published 2013)

This infographic clearly explains the most important factors involved in SEO. It splits these factors into two groups, On-The-Page and Off-The-Page Factors with an explanation for each. Rating and colour coding the different factors between +3 for really effective SEO tactics and -3 for harmful practise, makes it obvious which to use and which to steer clear of.

Take away: Make sure you (or your SEO agency) only employ SEO tactics that have a positive rating in this table.

2) The Blogconomy (published August 2013)

The infographic starts with the heading “why blogging is good for your business”. Then it goes on to list over 50 different stats/pieces of information on blogging. Thanks to the hard work done by ignitespot collecting all of these valuable figures into one resource, it’s easy to see why and how blogging will grow your business.

Click for full infographic.

Take away: If you don’t blog, start now. It generates leads and will boost your website’s visibility in Google search results.

3) The Ultimate Guide to Social Media Image Dimensions (published February 2013)

We really like this infographic because it’s so useful! Anyone setting up or refreshing their company’s social media profiles will need to navigate the tricky world of multiple profile image and channel art dimensions. Thankfully, this lovely infographic collects all of this information in one place.

Click for full infographic.

Take away: Don’t settle for stretched images on your social platforms. Get them right.

4) The Best Times to Tweet, Pin, Tumble and Post (published May 2014)

One of the most common questions our clients ask on the topic of social media, is when should I Tweet, Facebook or post to Google+, this infographic puts this information at the tip of your fingers for the 6 most used social platforms.

Click for full infographic.

Take away: Be strategic about when you post on social media to see more engagement.

5) 22 ways to Create Compelling Content (published February 2012)

We talk a lot about content here at angelfysh. And rightly so. It’s one of THE most important factors when it comes to getting your website to the top of Google search results. unfortunately, deciding what to write about isn't always easy. This infographic has 22 ways for you to get your creative juices flowing.

Click for full infographic.

Take away: Get blogging!

6) How to Increase LinkedIn Engagement by 386% (published December 2013)

This infographic has some great tips on how to take your LinkedIn use from personal networking to generating leads and revenue for your business. It includes useful information such as when to post, and what to talk about.

Click to see full infographic.

Take away: Include links or images in your LinkedIn updates.

7) Why Video Drives Sales (published October 2013)

Content marketing isn’t just about written content, it includes video too. This infographic shows why every company must include videos as part of their marketing strategy – e.g. 75% of executives watch work-related videos on business websites at least once a week. And! Video traffic will account for a huge 69% of all consumer internet traffic by 2017.

Click to see full infographic.

Take away: Don’t just leave video to the ‘big players’ in your industry. Take the lead and add videos into your internet marketing strategy.

8) Mobile Marketing (published May 2012)

Did you know that 46% of users who view a product on their phone are actually standing in the store? And by 2015 43% of mobile users will make purchase on their phones. This infographic contains loads of great statistics on mobile usage which you can use to inform your mobile marketing strategy.

Click to see full infographic.

Take away: Make sure your website is responsive. A responsive website will resize to fit the screen (laptop, tablet, mobile etc.) being used to view the website.

9) The New Multi-Screen World (published August 2012)

Google has created this neat little infographic which contains some really interesting information on cross-platform consumer behaviour. By cross platform we mean shoppers who use more than one device in their buying journey. For example, 67% of people use two devices when shopping such as a phone and a computer.

Take away: Make sure your website is responsive, easy to navigate and easy to checkout on multiple devices.

10) Why Visual content Marketing Delivers Results (published September 2014)

This is really an infographic on why infographics work! If you’re still to be convinced of their merit here are some statistics that will leave you without any doubt of their effectiveness to engage.

Click for full infographic.

Take away: What subject could you create an infographic on to engage new leads or customers?

11) A Visual History of Google Algorithm Changes (published February 2014)

This infographic will give you a snapshot overview of the background of SEO today. It eloquently summarises the changes Google has been making to the way it finds and ranks websites over the last decade.

Click for full infographic.

Take away: Google will favour websites with quality content and quality links.

We hope you've found this interesting! If you've got a favourite infographic, please let us know in the comments below. Please also share this post with your own followers. Thank you.

Tuesday, 30 September 2014

Happy Birthday Google

Yesterday was Google's 16th birthday.

That means I've been been optimising websites & working in the online marketing industry since Google was a 1 year old.

Makes me feel old!

Monday, 29 September 2014

Ranking factors: How does Google decide the order of its search results?

This is an easy question to ask - but a hard one to answer! It’s the £500 million question behind the Search Engine Optimisation (SEO) industry.

Whilst the algorithm that Google uses is a closely guarded secret, we can go a long way to answering this question by studying search results in-depth. That’s exactly what searchmetrics have done.

They've recently released their annual ranking factors report comparing the top 30 results for the 10,000 most searched for terms on

In today’s blog post we’ll summarise the findings of their report including the factors which show the strongest correlation for search engine success. If you have a website for your own business, please read on as there’ll be some tips that you can implement to help your SEO.

First of all, what is a ranking factor? 

A ranking factor is an aspect of a website which affects where it will be positioned in search engine results. These factors are combined and weighted by Google’s very complex algorithm to determine the ranking of that website in its search results.  Some examples of ranking factors are: relevant keywords, back links, site load speed.

Types of ranking factors

In their report, searchmetrics divided the ranking factors into four groups:

Onpage technical: These factors describe the technical build of the website. For example how long the website takes to load or how the website is structured.

Onpage content: These factors look at the content of the website. For example word count, or the number of relevant keywords.

Back links: These factors measure different aspects of a websites back link profile, for example, the percentage of nofollow links and how well those websites giving a link back rank in Google.

Social: These factors measure how much the URL has been talked about on social media. For example how many times a website has been shared and liked on Facebook.

User signals: These are factors that describe the users behaviour, such as how many searchers click through to the website from the search results page or how long they spent on the website. These factors tell Google how useful or relevant users found a particular website for a particular keyword.

The results

Now on to the actual results from the study in chart form. How to read the chart:
  • The numbers next to the circle show the average value across the top 10 results for that ranking factor.
  • The longer the bar, the higher the correlation between the factor and a high Google ranking.
  • A negative bar is best interpreted by reversing the statement.

What we can learn from these results?

Onpage technical tips

  • Make sure your website loads quickly, average load time for a website on page 1 of Google was 0.99 seconds.
  • 98% of the URLs studied had a meta description. Make sure your website has expertly written meta descriptions and titles.
  • Internal linking structure is important, it should be easy to navigate.
  • Make sure you keep your website up to date.
  • These factors are a basic starting point if you want your website to be ranked high up on Google because if they are absent they will have a negative effect on your rankings.

Onpage content tips

  • Write your content for the user. All copy should be easy to understand and well written.
  • Top results had longer content, the average word count for a page 1 result was 975 words.
  • Images and video content are important whereas ads aren’t helpful.
  • Include a range of relevant related keyword terms in your copy instead of repeating an exact keyword.

Back link tips

  • Back links are still one of the most important ranking factors.
  • Quality is more important than quantity. Back links from websites that are themselves positioned well on Google are more valuable than those that aren't.
  • Anchor text, the clickable text of a link, should be brand or domain name based and not keyword based.
  • Build a balanced back link profile with some links pointing to the homepage but with a larger number pointing to specific pages within your website.

Social tips

  • Promote your content on social media. Social signals such as likes and shares tell Google that your website content is good. On average, a Google page 1 listed URL had 143 Google+ Plus ones, 1,690 Facebook signals, 162 Tweets, and 36 Pins. We've written a blog post especially on this topic.

User signal tips

  • Making your website engaging to keep users on your website for longer is also important. The average time spent on a Google page 1 URL was 101 seconds.
  • Encouage users to visit more than one page of your website. If a user only visits one page of your website this counts as a ‘bounce’. Websites with a lower bounce rate are on average ranked higher. The average bounce rate for a page 1 URL was 37% of users.

In summary, high quality content along with a balanced, quality back link profile are essential for websites wishing to be ranked prominently in Google. Technical factors such as page load speed are crucial but will not get your website positioned if you don’t have great content.

SEO takes time and consistent effort. So keep adding useful quality user focused content to your website whilst you apply these tips.

You can find the original report by searchmetrics here.

Monday, 22 September 2014

Effective & brilliant homepage examples - Part 2

Today we’re following on from Effective & brilliant Homepage Examples - Part 1 blog post with 5 more examples of household brands with brilliant home pages.

Your homepage is the starting point for most of your customers. So what can we learn from these examples of great homepages that will get more of your customers from your homepage and on to their buying journey...

Example 1: mySupermarket

This website helps you find the best deals on your grocery shopping by comparing your basket across different stores.

What’s good about it?

1.This website clearly describes how it’s going to help you and why you should use it at the very top of the page. (And in fewer words than this bullet point!)

2.There is one stand out call to action - ‘Start shopping’- and it follows straight after the above reasons to use mySupermarket. It’s obvious where to click. This is so important because if a visitor doesn’t navigate to a second page on your website it will count as a ‘bounce’ and Google doesn’t like websites with high numbers of bounces.

3.The navigation menu is pictorial. Since 65% of people are visual learners, this makes site navigation instantly intuitive.

4.The search bar is prominently positioned. This is a must for ecommerce websites.

5.For mobile visitors there are links to download the app front and centre of the homepage. This shows that they’ve really put a lot of thought into caring for their mobile customers.

6.There is a ‘real’ up to date example of the kind of deals mySupermarket can offer. Today’s was kiwis, 50% off.

7.The stores that are compared to give you your bargain basket are displayed across the screen so that you can see exactly what your options are.

Example 2: Dyson

This household brand almost doesn’t need an introduction – Dyson make vacuums that don’t lose suction. And this is clearly conveyed by their homepage.

What’s good about it?

1. Front and centre there is a compelling reason to buy from and not a competitor – you save up to £110.

2. The imagery is truly stunning. It’s obvious straight away that the products are beautiful engineered and built.

3. We really like the help me choose button, it’s customer focused and helpful.

4. Navigation is clean and simple.

5. Social media icons are displayed at the top and in the footer.

Example 3: Thomas Cook

Package holidays, hotels and flights.

What’s good about it?

1. The search form on the homepage is clean and simple to use, and it auto fills the airport based on your location. It’s little details like this that make an online experience more enjoyable, which is very important when booking a holiday.

2. Above the fold, you’re shown beautiful sun soaked beaches. When you hover over these images you’re given more information about that particular deal. This is a nice feature for the user and it provides extra information to Google.

3. Below the fold you are given detailed information on why you should choose Thomas Cook as well as pros for a few example resorts. For example ‘family beach resorts’, ‘late breakfast’ and ‘free Wi-Fi’. Exactly the kind of information you need.

4. At the bottom of the page there is detailed information on the website’s security. This is well considered since customer peace of mind is so important when it comes to large purchases such as holidays. There’s also information on the payment options available.

5. There are links to 6 different language versions of the website.

Example 4: Barker & Stonehouse

The ecommerce website for the stylish, modern home furniture company Barker & Stonehouse.

What’s good about it?

1. The above the fold slider shows beautiful furniture in a home setting, and right below, the individual products are displayed. This makes it’s easy to see where to go next if you like what you see.

2. There’s a phone number to call right at the top in bold for those who want to place an order over the phone.

3. Order tracking options are also prominently positioned, right where you’d expect it to be.

4. Click & collect, stock check and finance options are clearly displayed and explained on the homepage. All of these make it easier for the customer to get their hands on the product faster.

5. There’s a link to their blog. And I want to click through to their blog because it tells me what to expect. Tips and inspiration.

Example 5: British Gas

Gas and electricity supplier.

What’s good about it?

1. The copy on this homepage is very customer focused. ‘How can we help you?’ … ‘services most suited to your needs’.

2. Actions are clearly laid out for the visitor to choose from according to what type of homeowner they are – making something which could be quite complicated, simple.

3. This website is responsive – it adapts to the size of your screen – so it is just as easy to navigate on a mobile device.

4. It’s also super easy to download the British Gas app for mobile visitors.

That's it's for now. Thank you for reading, hope you've come away with some useful ideas to improve your own homepage. 

If you've not read part 1, you can find it here.

Monday, 15 September 2014

10 Tips on how to promote your blog posts after you hit publish (+ 6 links to another 159 tips!)

How to promote your blog content and news articles

Okay you've spent hours researching, crafting and polishing the perfect blog post and you've hit the publish button.

So now all you have to do is sit and wait for all the lovely traffic to pour in right?


Now you need to start actively promoting it and engage with new readers.

Here's 10 tips to help you promote your blog post

1. Make sure you choose a compelling title for your blog post. Something people will want to click on.

2. Promote via social networks. Tweet to Twitter. Post to Facebook, Google+ and LinkedIn. Images and infographics to Instagram and Pinterest. Videos to YouTube etc.

3. Take your blog post, turn it into a pdf and upload to SlideShare and other document sharing websites. This works well for 'how-to', 'lists' and 'top 10' type blog posts.

4. Feature and link to influential websites, blogs and brands in your market from within your blog post. And let those people know on social media that you've featured them in your blog post. They'll most likely reward you by sharing and re-tweeting (IF your content is good enough though).

5. If your blog post contains statements, facts and figures, make sure you back them up with references and quotes from experts in this niche. Include a 'click to tweet' option for quotes. Then again let those people know via Twitter etc that you've featured them.

6. Get to know who the authorities in your market are. Network with them. Share their content. This again will get you noticed and could generate some 'shares' from them.

7. Make sure you encourage your readers to share your blog post. Place social share buttons at the bottom of your blog post (you could include share buttons at the top too). And ask people to share.

8. If you have a database of email subscribers make sure you do a mail shot each time you publish a new blog post.

9. Find forums in your niche and become part of the community. Join in with conversations, offer help and advice but don't over-promote your blog posts just yet. And take the time to read the forum rules first.

10. Make sure you re-share your blog post again across various social networks. Use the image below as a guide on how often to share across Twitter, Facebook, Google+ and Tumblr.

The original source of this image can be seen across at Search Engine Journal in this post Traffic generation for blogs on a budget

And the additional 159 tips I promised are...

31 ways to promote your blog courtesy of Stuart at NicheHacks (good stuff in here).

Rebekah Radice's post 25 Smart ways to promote your latest blog post will also give you some good ideas.

14 ways to promote your blog posts after you publish was written earlier this year by Jessie Joathome across at BlogHer and is worth reading.

Samuel Pustea wrote this useful article 50 ways to promote and market your blog post.

There's a nice infographic at Marketing Land showing 30 ways to promote your blog posts.

And another infographic entitled 9 powerful blog promotion tactics can be seen across at Social Marketing Writing.

Thank you for reading. If you've enjoyed this post please do share it.

Thursday, 11 September 2014

Effective & brilliant homepage examples - Part 1

The homepage of a website is usually the very first page a visitor will see when they visit your website. It's effectively your shop entrance and visitors will judge it within seconds.

There's many things an effective homepage should do (as detailed here by Hubspot). But one of the main things it should to is encourage your visitors to move further into the funnel. So you need to tell them what you want them to do with clear call-to-actions (CTA's).

Here's some examples of websites (in different markets) that have great homepages.

Example 1:

UK company providing web services such as domain names, web hosting and email accounts.

Click the image above for a full page screenshot

What's good about it?

There are so many things we like about LCN's homepage. And we're not biased just because we're customers!

1 - At the top of the page above the fold (see screenshot above) there's a changeable 'banner' with one slide telling me what they can do for me; 'Everything you need to succeed online'. This message is for me and is something I can relate to.

2 - Further down the page I'm presented with a testimonial from Twitter (above) which tells me a) how good the support was and b) that that customer felt compelled and motivated to share their experience with others.

3 - If I scroll further down the page there's statistics to give me confidence that this company can easily host my website no problem (Gigabytes hosted this year - 6132.68).

4 - And the average support call wait time is less than a minute (which is important to me).

5 - Then there's another review along with a link to 216 other external reviews (which means these reviews can't be faked). Google will like this and it gives me even more confidence.

6 -  Finally 3 links to social networks and what each network will help me with.


Example 2: Monster Pet Supplies

Supplier of pet products (cats, dogs, horses, small pets, birds, reptiles).

What's good about it?

It's aesthetically pleasing to look at. Easy to navigate. And just a pleasant experience.

1 - The phone number is clearly displayed at the top of the page with the message 'Happy To Help'. The shopping basket is also very visible in the top right hand corner of the page.

2 -  There's a lovely clear search bar (essential for ecommerce websites) placed prominently at the top of the page.

3 - The 'Food Finder' navigation is a great idea. It's clear by this (and the left hand menu) that they sell mostly to dog and cat owners.

4 - I know right away that there's Free Delivery if I spend £29 or more.

5 - Just below the fold there's a row of 5 best sellers with the option to buy once or schedule every 1, 2 or 3 months. This is good for me as a customer and good for Monster Pet Supplies repeat orders. (The product pages have this same option).

6 - Towards the bottom of the page there's useful information for me about delivery costs, the 'Monster Promise', newsletter signup and incentivising me to tell a friend about Monster Pet Supplies.

7 - There's also links to recent blog stories and a banner asking whether my pet blog could make the top 100 pet blogs.

8 - Finally there's clear links to their social media channels.


Example 3: Thynk

UK based IT Training Company delivering world-class training.

What's good about it?

The Thynk website balances brand positioning and advertising perfectly. Thynk’s brand promise; their reason-for-being “de-cluttering the world’s best training” is communicated immediately and emotively.

Most businesses rattle on about what they do and I, the reader, have to work out what they actually do for me.

Not with Thynk IT training. As they say – “When all you get is all you need, what you learn today – you can use today”. So they’ve even de-cluttered their messaging. Perfect.


Example 4: Freshbooks

Online accounting, invoicing and billing software for small businesses.

What's good about it?

Very clear and concise. As with the example above, Freshbooks homepage tells me straight away whether this product is for me or not. And the clear green CTA (call-to-action) button tells me I can try before I buy..

If I scroll down the page the website give me a reason to stick around.

1 - Shows me how easy it is to send invoices. And there's that lovely clear CTA button again with the same message.

2 - A little further down there's 4 reasons why I should use Freshbooks and answers some questions I'd have. The user review gives me even more confidence in the product.

3 - After scrolling further through a serious of screens with lovely imagery and more features I get to the following which actually shows me the support team!

4 - Finally if I'm not already convinced I'm told which other products Freshbooks works with. Oh and there's that lovely call-to-action again.


Example 5: JUST EAT

Order takeaway food online from over 20,000 UK food delivery restaurants.

What's good about it?

Dead simple and easy to use. You land on the homepage and know instantly what to do. Nothing more to say other than I love this homepage.


Example 6: Mr & Mrs Smith

Online directory of hand picked luxury boutique hotels.

What's good about it?

For lovers of the finer things in life. This homepage tells me immediately whether I'm in the right place or not.

1 - Beautiful imagery and clear call-to-action (CTA) are the first things I see. I want to explore further.

2 - Regularly updated news on the homepage keeps not only me happy but Google too.

3 - Lovely web copy, well placed social media icons and the use of video gives me plenty to have a nosey at.

4 - Nice use of links in the footer take me directly to an area of the website that interests me.


Example 7: Grants Whisky

Scotland’s oldest family-run blended scotch whisky.

What's good about it?

As with all alcoholic drinks websites I visited the age verification is the first thing I see as the homepage. So this age verification screen needs to be brilliant if any website wants me to take the time to enter my date of birth. (I know it only takes a few seconds but people are impatient and if they don't like what they see they won't stick around).

Grant's Whisky have a beautiful age verification screen. Out of the 30 or so websites from the top 50 drinks brands I checked out it was the best.

1 - Visually it's classy with lovely imagery. The image of the 2 glasses filled with whiskey over ice feed my imagination. I could be anywhere drinking a Grant's and with anyone, this homepage doesn't dictate where I am. (Chivas have a pretty good homepage too).

2 - There's not much copy on the page so it really needs to be crafted... and Grant's page copy is spot on.

3 - The drop down functionality to enter my Country is good too. It lists the most popular countries first so I don't have to scroll all the way down to choose United Kingdom.

4 - And the 'remember me' check-box is pre-ticked which I like.

5 - Finally upon entering the 'real' homepage it doesn't disappoint. And it won't disappoint you either.


To be continued...

Next week we'll create part 2 with examples of brilliant homepages of household brands.

Thank you for reading.